Audio /Visual (A/V) Tech Coordinator job vacancy in Gap Inc. – Jobs in California

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Job Details
Company Name : Gap Inc.
Company Location : San Francisco, CA 94105
Job Position : Audio /Visual (A/V) Tech Coordinator
Job Category : Jobs in California

Job Description :
About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
About the Role
The primary focus of the A/V Tech Coordinator is to contribute to the ongoing transformation of audio/visual support at Gap Inc. with a primary focus on video conferencing, live production events, and collaboration. Partner with members of key teams, including the Gap Inc. Comms team, and Global Events, as well as Business Partners across the corporation to plan support for Zoom meetings, Webinars, onsite, and hybrid events. Coordinate team resources and manage the workflow by assigning coverage for all requested support for the business. Develop and maintain best practices and support the use of technology to enable seamless and successful audio/video collaboration that consistently delights our internal customers. This role is responsible for providing exceptional A/V support to Gap Inc. across geographical locations ensuring a consistent high level of productivity and customer satisfaction to the business.
What You’ll Do
As the A/V Tech Coordinator you will:

Proactively participate in the transformation of A/V event support and video conferencing across North America HQ locations (San Francisco, Pleasanton, Bay Area and New York primarily), helping define and share standards to be leveraged across all North America and global locations
Provide operational support for A/V on-site and virtual events, and act as escalation point for the business, GapTech Leadership, and the AV team
Contribute to, and partner with team members to maintain the technology roadmap for the A/V space – focus on driving innovative A/V technology improvements on an ongoing basis
Conduct proactive services including daily room checks, remote monitoring, system upgrades, and maintenance to ensure maximum availability
Drive consistent A/V capabilities for our organization – document processes and solutions and promote best practices to share information across Employee Enablement and other GapTech partners
Develop and maintain strong and trusting relationships with business counterparts (US, and International), at all levels of the organization, including the Gap Inc. Communications, and Global Events business teams
Manage reporting of key AV metrics to management and key business partners

Above all, provide outstanding professional customer service every day
Who You Are

3+ years of relevant experience in IT AV operations support in a large, fast paced organization
Expert understanding of A/V technologies: Zoom, Microsoft Teams, Live Events, Stream, Hopin, Yammer
Excellent verbal, written and interpersonal communication skills with ability to present complex ideas in a clear, concise fashion to technical and non-technical groups
Customer success obsessed – consistently strive to delight customers and exceed their expectations with appropriate sense of urgency and ability to make timely decisions in a complex and fast paced environment
Proven analytical, evaluative, and problem-solving abilities – constantly looking to improve the team processes and procedures, and the supported technology environment
Demonstrated ability to maintain positive working relationships with senior members of the organization, co-workers, clients, and vendors
Lead by example, motivate and inspire other team members to deliver their objectives successfully and effectively influence key stakeholders to facilitate the work of the team

Benefits at Gap Inc.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.

For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates – Non NYC Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective. US Candidates – NYC Beginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).