Front Desk Agent – 3pm-11pm job vacancy in Doubletree by Hilton Campbell Centre – Jobs in Texas

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We got a new job details in Doubletree by Hilton Campbell Centre & they are Hiring Candidates for Front Desk Agent – 3pm-11pm

Job Details
Company Name : Doubletree by Hilton Campbell Centre
Company Location : Dallas, TX 75206
Job Position : Front Desk Agent – 3pm-11pm
Job Category : Jobs in Texas

Job Description :
Come Join Our Team! $15.00/hour. We are looking for a Front Desk Agent that can work the 3pm-11pm shift. The Doubletree by Hilton Campbell Centre is located within the Campbell Centre office complex in the heart of the Dallas Business District. Featuring 300 spacious rooms and suites, each with floor to ceiling windows offering stunning views of the city.
As a Front Desk Agent, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.
The ideal candidate will:
Have 1 year of hotel, customer service and/or sales experience. * Special consideration will be given to those who have Hilton ONQ Certification. Proficient computer skills to include Word, Excel, Adobe
Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.
Have good computer skills
Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check
Note: Other duties as assigned by supervisor or management
Full Time Associates are eligible for:
Medical, Dental, and Vision Coverage
401K retirement plan
Short and Long-Term Disability Income*
Term Life and AD&D Insurance
Vacation PTO & Holiday/Sick PTO
Employee Assistance Program
Job Type: Full-time
Pay: $15.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Dallas, TX 75206: Reliably commute or planning to relocate before starting work (Required)

Experience:

Hotel experience: 1 year (Preferred)

Work Location: One location