Control Room Operator job vacancy in Security Industry Specialists, Inc. – Jobs in California

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Job Details
Company Name : Security Industry Specialists, Inc.
Company Location : Cupertino, CA
Job Position : Control Room Operator
Job Category : Jobs in California

Job Description :
About this position:

Department: Operations
Location: Cupertino, CA
Employment Type: Full Time

About us:

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.

About the role:

The Control Room Operator (CRO), located within Apple Inc.’s Global Security Operations Center, is responsible for monitoring the safety and security of the corporation’s employees, facilities, and property. Using a variety of tools that range from the global access control and alarm monitoring system, customer service, data entry, report writing, database navigation, emergency response, and CCTV review. The Operator is required to detect, analyze, and alert others regarding any adverse conditions to the corporation and its employees. These may range from extreme weather conditions to political instability, crime, terror, or technical failures.

In this role, your responsibilities will be:

Assisting company employees in all concerns that pertain to safety and security
Conducting ongoing reviews of multiple systems and sources to detect potential risks
Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed
Notifying and coordinating corporate response by the distribution of advisories and other communications
Compiling daily reports and incident reports
Conducting in-depth risk analysis for locations or events
Presenting complex risk scenarios to Security leadership upon request

As a candidate you must have:

High School Diploma
Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
Ability to multitask in a fast-paced and dynamic work environment with strong customer service skills
Comfortable with a high-tech work environment, and constant learning of new tools and innovations
Must be flexible on schedule, including availability for weekends and holidays
Required to be highly proficient in computer skills with Mac OS including but not limited to emails, document creation, research/analysis, and utilizing additional application systems as required
Self-motivated, curious, and knowledgeable pertaining to news and current events

We offer:

Competitive pay
Health, Dental, Vision, and 401k
Paid Time Off including Sick/Safe Time
A dynamic and challenging work environment with opportunity for growth

Additional Information: Private Patrol Operator #PPO 13936 / Private Investigator #PI 28063

Security Industry Specialists, Inc. is an Equal Opportunity Employer

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.