Customer Lead Coordinator job vacancy in Abacus Plumbing, Air Conditioning and Electrical – Jobs in Texas
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We got a new job details in Abacus Plumbing, Air Conditioning and Electrical & they are Hiring Candidates for Customer Lead Coordinator
Company Name : Abacus Plumbing, Air Conditioning and Electrical
Company Location : Austin, TX 78758
Job Position : Customer Lead Coordinator
Job Category : Jobs in Texas
Job Description :
Overview: FIND OUT WHY PEOPLE SAY ABACUS IS THE BEST PLACE THEY HAVE EVER WORKED! We are not going to make promises we cannot deliver. Come join a team that treats you like family and shares the core values of honesty, integrity, respect, and teamwork! Abacus is currently seeking a Customer Lead Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Lead Coordinator is responsible for scheduling perspective clients that request service through company lead generation efforts. This individual will be responsible for building trust and scheduling perspective clients for a time that is convenient for their schedule. We are an exciting and dynamic environment that is unlike any other residential service company in Austin. We are dedicated to changing the experience and expectations that our clients and employees have when dealing with service companies. We are looking for fun, hardworking, sky’s the limit minded, positive people. Are you ready to join the best team in Austin? What’s in it For Me? – Market Value Compensation – Robust PTO Plan – Health, Vision and Dental plans for you and your family to choose from – 401K Retirement Plan with company match up to 30% – Life Insurance, Short-Term, and Long-Term Disability – Special Program Options: FSA, EPA, Legal Services, and Identity Theft – Continuous Training for your Professional Development – Working in a dynamic, collaborative, and fun environment – Coached and supported career growth Qualifications: Do I Have What It Takes? – A minimum of 1 year call center experience. – Multi-tasking abilities – Proficient outbound phone skills – Proficient written and computer skills – HVAC knowledge is a plus Responsibilities:
What Will I Do?
Provide all clients with a 5-Star experience!
Follow up on open proposals to convert proposals into sold work
Managing Sales leads for outside Sales staff
Ensure all actions are in alignment with company core values.
Maintain communication with clients and internal teams.
Outbound dial all lead generations to schedule appointments
Complete email and text communication with perspective clients
Enter complete perspective client date into CRM
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