Patient Care Counselor job vacancy in US Eye – Jobs in Florida

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We got a new job details in US Eye & they are Hiring Candidates for Patient Care Counselor

Job Details
Company Name :
US Eye
Company Location :
Venice, FL 34285
Job Position :
Patient Care Counselor
Job Category :
Jobs in Florida

Job Description :
About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation’s leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area.

Job Summary: Patient Care Counselors are responsible for educating patients on cataract surgery options and LASIK procedures. They act as a liaison between clinic staff and the patient by signing consents, collecting surgical fees, and answering any questions patients may have. Additionally, Patient Care Counselors follow-up with the patients after their surgery has been performed to discuss patient satisfaction and visual outcomes.

Essential Job Functions:

Educate patient on Cataract and LASIK surgery options.
Schedule surgery dates and additional appointments.
Reviewing and collecting surgery and insurance fees up front. (Must be comfortable collecting large amounts of money).
Assist and provide patients with excellent customer service and any necessary information regarding treatment
Travel between all Center for Sight locations is required

Competencies:

Strong Customer Service focus. This dynamic individual must be a high energy team player who loves interacting with people
Excellent communication skills and the ability to work in a team-oriented environment is a must
Ability to multi-task, and capable of working independently as well as with others
Ability to perform additional functions as necessary

Position Type and Expected Hours of Work:

This is a full-time position located in Sarasota, University Park and/or Venice, FL (travel to Englewood and North Port, FL as needed).
Days and hours are Monday through Friday 8am – 5pm.

Education and Experience:

High school diploma.
Experience with Microsoft Office products.
Prior experience in a customer service role.
Must be able to work under pressure and respond to patient requests in a positive manner.

Benefits:

401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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