Director, Quality & Patient Safety (Acute) job vacancy in Sutter Health – Jobs in California

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Job Details
Company Name :
Sutter Health
Company Location :
Burlingame, CA
Job Position :
Director, Quality & Patient Safety (Acute)
Job Category :
Jobs in California

Job Description :
Organization: MPHS-Mills-Peninsula Medical Center

Position Overview: Works as part of the operations leadership team to accelerate the measureable and continual progress in meeting the organization’s quality objectives.
Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with (affiliate name) strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies.

Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes.

Job Description:

EDUCATION Bachelor’s: Management, public health, nursing, business administration, organizational leadership or related field. or equivalent education/experience PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: 12 years experience recent acute hospital experience which includes experience in a role with leadership/supervisory responsibility, and experience in quality assessment, performance improvement, or continuous quality improvement. 12 years experience in a clinical setting. 12 years experience Project Management experience in a healthcare setting. Project management training or certification. 12 years experience directly related to creation, manipulation, and management of complex data sets, analytical tools, and database applications for healthcare organizations. 12 years experience in lean and/or Lean Six Sigma Black Belt Certification or significant experience in use of lean concepts and willing to become certified SKILLS AND KNOWLEDGE Leadership and management skills required. Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives. Proven ability to select, lead, motivate and grow professional staff. Expert skills in verbal and written communication when stakes are high. Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health. Ability to prioritize, make decisions and set clear expectations for others. Must be computer literate, especially with spreadsheet and word processing software. Must have detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs. Must be well versed in medical foundation and medical group organization and structure. Knowledge of state and federal regulations governing immunity for peer review confidentiality. Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings. Knowledgeable about health care law, regulations, accreditation requirements and clinical standards of practice. Understand business planning including analysis, statistics, budgeting, feasibility studies and implementation. Ability to function independently with minimal management. Understands risk management principles and process.


Education: Bachelor’s (Required)

Job Shift:

Full Time

Shift Hours:

Days of the Week:
Friday, Monday, Thursday, Tuesday, Wednesday

Weekend Requirements:



Position Status: Exempt

Weekly Hours: 40

Employee Status: Regular

Number of Openings: 1

Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans.

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