Contact Center Agent job vacancy in RightClick – Jobs in New York

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We got a new job details in RightClick & they are Hiring Candidates for Contact Center Agent

Job Details
Company Name : RightClick
Company Location : White Plains, NY
Job Position : Contact Center Agent
Job Category : Jobs in New York

Job Description :
One of our biggest clients in the healthcare industry is making strides in a number of specialized practices. They are committed to providing top care and their rapid growth is a sign of their success. They are looking to onboard ten or more Contact Center Agents that can provide various duties via phone to their customers and clients. This position is on-site in Westchester County, NY, five days a week, 8am-5pm. This is a 3-6 month contract-to-hire role.
Contact Center Agents Duties and Responsibilities:
· Answer incoming calls and respond to customer’s emails
· Identify and escalate issues to supervisors
· Provide product and service information to customers
· Research required information using available resources
· Document all call information according to standard operating procedures
· Recognize, document, and alert the management team of trends in customer calls
Contact Center Agents Qualifications & Skills:
· 1-3 years of experience in a call center environment
· High school diploma or equivalent
· Proficient in relevant computer applications
· Healthcare experience preferred
· Knowledge of customer service practices and principles
Equal Employment Opportunity (EEO) is an extremely important part of RightClick’s hiring and decision process. Employment and applicant consideration is based on capabilities, experience, and qualifications. RightClick does not discriminate based on actual or perceived sex, sexual orientation or preference, race, color, religion, or national origin.
Job Type: Contract
Pay: $20.00 – $22.00 per hour
Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

White Plains, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location