Patient Liaison job vacancy in RadNet – Jobs in New York

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We got a new job details in RadNet & they are Hiring Candidates for Patient Liaison

Job Details
Company Name :
Company Location :
New York, NY 10019
Job Position :
Patient Liaison
Job Category :
Jobs in New York

Job Description :
We invite you to come join the RadNet Radiology team as a Patient Liaison.
This position serves as a medical receptionist and is responsible for greeting in a courteous and professional manner all incoming patients, visitors, physicians, vendors or other individuals. The purpose of this position is to provide direct assistance to patients, their families, staff and management, with the resolution of concerns, as well as support the rights and responsibilities and personal interests of the patient population in general.

As a Patient Liaison, you will have the opportunity to:

Responsible for all functions that place in the waiting room itself (greeter desk included).
Some leadership over the PSR’s in conjunction with the PSR team lead/manager.
Responsible for communicating deficiencies at the front desk to front desk manager.
Required to carry a transient ThinkPad needed for scheduling, registration, access to systems.
Primary facilitator of all patient complaints, feedback, and compliments.
The person will investigate patient feedback with manager, team lead supervisor.
Responsible for communication between front desk and technologists regarding delays.
Assist manager with process improvement (office workflow from patient point of view).
This employee is working for and on the behalf of the patient.
Responsible for follow-up in conjunction with manager.
Keep spreadsheet of all patient feedback (Excel) in efforts to identify areas of best practice, areas requiring immediate attention and/or improvement.

Shift: Monday to Friday (8:30am – 5:00pm)
We offer competitive pay and full benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, advancement opportunities, hands-on training, inter-company transfer opportunities, and a host of other perks! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Become a valued member of our growing company by submitting your resume.

We are looking for dependable and professional candidates for medical administrative assistant jobs at RadNet. Applicants must have a High School Diploma, intermediate/advanced computer skills, strong multitasking and communication skills, and provide excellent customer service. Medical terminology knowledge and recent medical/radiology office work experience is preferred.

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