Emergency Communications Center Representative job vacancy in American Red Cross – Jobs in New York

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We got a new job details in American Red Cross & they are Hiring Candidates for Emergency Communications Center Representative

Job Details
Company Name :
American Red Cross
Company Location :
New York, NY
Job Position :
Emergency Communications Center Representative
Job Category :
Jobs in New York

Job Description :
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

Job Description:

As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work!

We are currently seeking a full-time Emergency Communications Center (ECC) Representative to work in our New York, NY location.

This is full-time position, including benefits, and in-office at 520 West 49 St., New York. The schedule is: Monday through Friday, 9:00am -5 pm.

Job Summary

Under general supervision, the Emergency Communications Center Rep. coordinates and serves as a resource for daily operations of a program or service. Act as a liaison between program or service and its internal and external partners. Provide support, development and/or leadership guidance to all volunteers.

Specific Responsibilities:

Coordinate telephone dispatch (taking calls from the public, fellow Red Cross employees, Red Cross volunteers, as well as fire/police/911 dispatchers).
Coordinating emergency responses.
Reporting and keeping detailed records of services and calls.


1: Implement and coordinate the day-to-day functions that support program or service operations.
2: Develop workable program or service implementation plans.
3: Support leadership in coordinating casework activities. Respond to general inquiries. Schedule and coordinates requests for community-based presentations.
4: Participate on small scale projects which require researching issues, information, data collection, and development of recommendations.
5: Support leadership in coordinating educational and outreach programs.
6: Participate in recruitment, orientation and training activities for volunteers.
7: Independently resolve minor problems and issues which may impact program or service delivery or outcomes.


Education: High School or equivalent required.

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrate attention to detail, accuracy and thoroughness. Prioritize and plan work activities. Able to deal with frequent change, delays, or unexpected events. Maintain confidentiality and work with integrity and ethics. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Ability to work on a team.

Travel: Travel may be required.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal
Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.


to learn more, including our most-needed volunteer positions.

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