Inclusion & Engagement Manager – Remote job vacancy in ConnectiCare – Jobs in New York

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Job Details
Company Name :
ConnectiCare
Company Location :
New York, NY
Job Position :
Inclusion & Engagement Manager – Remote
Job Category :
Jobs in New York

Job Description :
Summary of Position

Work with the AVP to ensure successful implementation of the enterprise-wide DEI strategy
Lead and manage DEI employee engagement programs for the enterprise
Manage all aspects of the Employee Resource Group program
Manage DEI education campaigns including DEI Heritage Month events, programs and engagement

Principal Accountabilities

Enterprise Strategy

Support the AVP of DEI on implementation on DEI strategies designed to advance the EmblemHealth family of
companies

Manage the Employee Resource Group program for our five+ ERGs to include the operating model, governance,
metrics, succession planning, communications, event and programming, and ensuring alignment to the DEI strategy

Collaborate with ERG executive sponsors and leadership teams; serve as their main point of contact day to day
Partner with Strategic Communications on all ERG communications and event requests
Manage annual ERG and inclusion impact metrics and reporting
Ensure ERG plans are robust and aligned to business and the DEI focus areas
Build, maintain, and enhance interdepartmental relationships to help determine the needs of departments and how
the ERGS can support action plans

Drive initiatives that activate our DEI pillars, including the design, development, and implementation
Assist in project management; provide technical and other needed support to AVP as needed

DEI Pipeline Programs

Support engagement and development programs for the organization such as the DEI Speaker Series, Mentoring and
signature ERG programs

Own cultural heritage month and inclusion milestone programming, events, and engagement
Own Inclusion Education and Campaigns for the enterprise
Partner with sub councils, committees and cultural ambassadors
Collaborate with HR leadership and cross-functional teams to create and drive employee engagement initiatives such
wellness programs or Bravo, our internal recognition platform

Support Internship and other early career initiatives from a DEI perceptive
Identify and utilize tools designed to improve engagement metrics; analyze data to determine which engagement
techniques are succeeding and which ones need to be revamped.

Utilize feedback on existing programs, policies, processes, and procedures to identify potential “pain points” and
opportunities

Provide recommendations on how to build employee morale and improve engagement and retention
Proactively mitigate any issues, staying abreast of things emerging
Identify and analyze employee concerns, issues, and potential/actual bottlenecks that impede successful outcomes

Education, Awareness and Communications

Partner with AVP on ongoing Listening Tours
Collaborate with L&D to build leadership and management capability and understanding of DEI
Serve as the liaison with Strategic Communications side of the team on all ERG needs and enterprise communication

Community and Clients

Manage the development and execution of priority of workplace inclusion partnerships
Serve as the liaison on client facing outreach and education
Support Inclusion Council special projects as needed
Co-lead Awards and Recognition plans such as Working Mother, etc.
Partners with other stakeholder groups as needed

Communications and Visibility

Provide support for special communications, internal events, and operational initiatives that are critical to senior
leadership as necessary; perform other tasks/projects as directed or needed.

Attend DEI events and community partner programs
Present on DEI topics, internal updates and at Council meetings as needed

Education, Training, Licenses, Certifications

Bachelor’s degree, preferably in Human Resources, Communication, Marketing, or related field

Relevant Work Experience, Knowledge, Skills, and Abilities

5 – 8+ years of relevant, professional work experience
4+ years of experience in work focused on internal DEI and culture work
Health care experience or a passion for learning about the industry
Demonstrated ability to challenge the status quo and serve as a champion of cultural competency
Strong facilitation, presentation, written/verbal communication skills, and experience working with cross-functional teams
Ability to problem solve and work autonomously
Experience working in a matrix organization
Demonstrated ability to manage time and remain agile in a high performing atmosphere
Proven ability to effectively manage multiple tasks, projects, and priorities with competing deadlines
Ability to forge new partnerships that bridge people and organizations
Highly organized and detail-oriented, with the ability to see the big picture as well as the small details
Demonstrated ability to work independently and exercise sound business acumen and strategic judgement
Proficient with MS Office (Word, Excel, Access, PowerPoint, Outlook, Teams, etc.)
Familiarity with social media platforms, video conferencing services, and project management software
Strong team player, innovator, self-starter with an entrepreneurial mindset

Additional Information

Job Type: Standard
Schedule: Full-time
Employee Status: Regular

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