Experienced Limousine Reservation Agent job vacancy in Vincent Limousine – Jobs in New York

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Job Details
Company Name :
Vincent Limousine
Company Location :
Astoria, NY 11103
Job Position :
Experienced Limousine Reservation Agent
Job Category :
Jobs in New York

Job Description :
Reservation Specialist – Customer Service Representative
We are a Queens based, family owned and operated worldwide White Gloved Luxury Limousine Company seeking a full time Reservations and Customer Service Representative to join our team. It is the primary responsibility of the agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. We seek a professional, positive, friendly, detail orientated, computer literate and customer service friendly candidate with a great attitude to join our team. Luxury Limousine or travel industry experience is preferred.
The ideal candidate will possess the following skills:
· College Graduate or equivalent
· Previous Customer Service Experience
· White Gloved Black Car Limousine Industry Experience preferred
· Strong attention to detail
· Decision making and solution identification ability
· Self-Starter – Capable of Multi-Tasking
· Decision making and solution identification ability
· Excellent Organizational Skills
· Refined interpersonal verbal and written communication skills
· Livery Coach Software preferred
· Geographic knowledge of Tri-State Area
· Must be comfortable in fast paced environment
Roles and Responsibilities include
· Providing Excellent Customer Service to all Clients
· Answer & manage telephone, emails and online system requests in a timely and accurate manner
· Quick and Accurate Reservations and Verifications
· Trip Management and Administration
· Update database system
· Providing Dispatch Support, Liaise with the team to coordinate any requests, changes or cancellations
· Provide quotes to clients for future trips
· Must be able to efficiently manage multiple projects and tasks
Salary: Commensurate with experience
Benefits: 401K / Medical / dental / vision / paid vacation and time off
Shifts: Monday – Friday / weekend & holiday
Job Types: Full-time, Part-time
Pay: Up to $25.00 per hour

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance


8 hour shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Astoria, NY 11103: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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