Retail Store and Cafe Manager job vacancy in L.A. Burdick Chocolate – Jobs in New York

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Job Details
Company Name : L.A. Burdick Chocolate
Company Location : New York, NY 10012
Job Position : Retail Store and Cafe Manager
Job Category : Jobs in New York

Job Description :
L.A. Burdick Chocolates, celebrated for its exquisite artisanal chocolates, pastries, and beverages, is looking for a passionate and driven Manager to lead its New York City store located on 156 PrinceStreet.
Responsibilities
Leadership & Team Management

Build a motivated and skilled team through effective recruiting, selection, and on-boarding
Lead ongoing training and development of all team members, providing feedback, mentoring, and assessment
Cultivate an environment and culture that provides a rewarding work experience, fostering growth and high performance

Sales & Customer Experience

Ensure brand integrity is upheld at the store by maintaining a clean and aesthetically pleasing environment for customers and team members and maintaining visual presentation that is consistent with the company standards
Demonstrate exceptional sales leadership and customer service by playing an active role on the floor
Communicate L.A. Burdick’s passion, and philosophy to customers
Have a deep understanding of L.A. Burdick products and brand

Store Financial Performance

Drive strong financial performance to achieve or exceed sales and profitability targets

Operations

Uphold the company’s high operational standards and ensure compliance with all company policies
Work in café and retail and lead by example
Proficiently manage day-to-day operations of the store, including inventory care and management, ordering and receiving, banking, expense management, team scheduling and payroll, among others
Communicate effectively with senior management and various departments, including HR,

Finance, Marketing, IT, and Shipping
Skills, Traits and Experiences

Managerial experience in food service, retail, or hospitality required
Enthusiasm for fine food, quality, and hospitality
Experience managing and collaborating with diversely skilled team members with varying experiences
Understanding of financial fundamentals within a restaurant or retail store operation
Proven track record in sales

Honest, responsible, hardworking, and committed
Professional and effective communication skills and capability in connecting with all levels of the organization
Well-organized with an eye for detail
Excellent customer service and engagement skills
Experience in POS system and computer programs such as Microsoft Outlook, Excel, and

Word

Food safety certification preferred
A flexible schedule with availability to work mornings, evenings, weekends, and holidays based on need
Ability to stand and walk for a full shift
Ability to use hands, wrists, and fingers to operate the espresso machine, cash register, among others
Ability to bend, squat, twist, and reach above shoulder level and below waist level to, for example, grab boxes or cups
Ability to occasionally lift up to 40 lbs

Benefits

Performance-based bonus
Medical Insurance (Includes Wellness Incentive)
Dental Insurance
Vision Insurance
Paid Time Off
Company matched 401K
Voluntary life and disability plans
Employee Assistance Program (EAP)
Free drink of choice every daily shift
Complimentary chocolate tastings throughout the year
Discount on all products

Founded in 1987, L.A. Burdick Chocolates is an artisan chocolatier dedicated to handcraftingEuropean-inspired chocolates, pastries, and beverages. It has been praised for making one of the best chocolates and hot chocolates in the U.S. by Food & Wine, Zagat, Bloomberg, Travel + Leisure, among others. L.A. Burdick Chocolates has store locations in Boston, Cambridge, Chicago, NewYork, Walpole, and Washington, DC and an online store at burdickchocolate.com.
For more information regarding L.A. Burdick, explore burdickchocolate.com.
Job Type: Full-time
COVID-19 considerations:All L.A. Burdick employees must be fully vaccinated against Covid-19
Work Location: One location
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Physical Setting:

Bakery
Coffee shop

Schedule:

8 hour shift
Day shift
Holidays
Weekend availability

Supplemental Pay:

Bonus pay
Tips

Ability to commute/relocate:

New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

Driver’s License (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: One location