Airport Customer Experience Specialist- $17/hour + Flight Benefits job vacancy in ERMC Aviation LLC – Jobs in New York

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We got a new job details in ERMC Aviation LLC & they are Hiring Candidates for Airport Customer Experience Specialist- $17/hour + Flight Benefits

Job Details
Company Name :
ERMC Aviation LLC
Company Location :
New Windsor, NY 12553
Job Position :
Airport Customer Experience Specialist- $17/hour + Flight Benefits
Job Category :
Jobs in New York

Job Description :

Provide a variety of information to customers/travelers, provide direction, resolve problems and/or complaints and assist as needed
Handle customer concerns and questions in a timely and efficient manner
Provide answers to all general inquiries from customers and other airport visitors
Support the airport in managing short-term (flight cancellations, terminal changes, etc.) and long-term (airport development projects) changes
Be a positive, pleasant and engaging representative of the Port Authority of NY/NJ and the Newark Airport community


Able to stand on your feet for extended periods of time
Able to lift and/or move items up to 50 lbs.
Must be able to climb, bend and kneel
Must be able to use your fingers/hands to use a keyboard or tablet


High School Diploma, GED or equivalent education required
Must be at least 18 years of age
Must be authorized to work in the United States
Customer Service experience is a requirement, airport experience a plus
Bi-lingual a plus, but not required
Must have a professional appearance
Must have a flexible work availability AND must be able to commit to at least 3 days of on-call coverage.

NOTE: To work at the airport, you must be able to obtain a Port Authority I.D. You will be required to meet all Port Authority requirements. Job seekers will be required to get fingerprinted, which will review your record nationally. Job seekers must have no conviction, guilty plea or not guilty judgment by reason of insanity in the last 10 years.
Benefits Paid Vacation, Paid Sick Days, Flight Benefits, 401K, Health Insurance

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