Investigator job vacancy in Community Resource Center for the Developmentally Disabled,Inc. – Jobs in New York

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Job Details
Company Name : Community Resource Center for the Developmentally Disabled,Inc.
Company Location : Bronx, NY 10461
Job Position : Investigator
Job Category : Jobs in New York

Job Description :
Job Title: Investigator Job Code: 958
Department: Quality Assurance Prepared by: HR
Reports to: Director of Quality Assurance Date: 6/14/2022
SUMMARY Under general supervision of the Director of QA, is responsible for conducting agency investigations and to provide administrative support to the QA department and agency operations as it pertains to investigation follow up (CAPS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Investigator will include, but are not limited to the following:

Conducting agency investigations within regulatory time frames, as assigned.
Provide administrative support to agency operations.
Provides training to staff regarding conducting investigations, incident reporting, the justice center and related topics.
Assist with management and tracking of information in OPWDD’s IRMA database and interface with the Justice Center to ensure incident closure.
Coordinates completion of annual OPWDD Utilization Reviews for ICF Programs.
Assists in completion of required Justice Center target letters, submission of SCR target searches, and submission forms for Investigative Records for Abuse and Neglect Allegations.
Interfaces with OPWDD incident coordinators, as necessary and as directed by the Director of QA.
Assists in preparation of annual trend information for incidents.
Performs other administrative duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

Ability to write, speak, and understand English fluently.
Excellent interpersonal skills are required in order to interact effectively with employees, co- workers and other departments.
Due to the sensitive nature of position, must be able to maintain the strictest confidentiality.
Ability to work independently and manage multiple tasks simultaneously.
Ability to prioritize routine work without continuous oversight from the Director of QA.
Fully conversant with OPWDD and agency selected computer software programs.
Excellent organizational and critical thinking skills.

Excellent knowledge of OPWDD regulations/incident management regulations.
Excellent oral and written communication skills.
Excellent presentation and teaching skills
Frequent traveling to and between program locations.
May require evening and weekend work.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree in a Human Services Related field.
At least 3 years of experience of prior work related experience conducting investigations and program supervision.

LANGUAGE SKILLS
Ability to read, write, speak and understand English. Ability to read, analyze, and interpret reports and documents. Ability to respond to common inquiries. Excellent written and verbal communication skills required.
MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Basic understanding of statistics.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables simultaneously. Ability to resolve conflicts and mediate stressful situations. Ability to demonstrate critical thinking skills with logical outcomes, based upon collected evidence and recommendations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. The employee frequently is required to walk and sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to a normal office setting with little or no discomfort due to noise or temperature. Some walking, bending and standing required in order to photocopy, access files and so forth; work may be performed under pressure and may be, at times, mentally fatiguing; ability to sit for long periods of time necessary.
SIGNATURES: Program Director __________________________ Date ___________________
Human Resources _________________________ Date ___________________
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
EMPLOYEE ACKNOWLEDGEMENT:
I have read the foregoing Job Description for the position I hold at CRC and am aware of its contents.
Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.
_______________________
Employee Signature
Community Resource Center is an Equal Opportunity Employer. CRC does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.
Job Type: Full-time
Pay: $58,000.00 – $64,000.00 per year
Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Ability to commute/relocate:

Bronx, NY 10461: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Do you have an approved Investigators Certificate?

License/Certification:

Driver’s License (Preferred)

Work Location: One location