Veterinary Receptionist- Full-Time job vacancy in Atlantic Coast New York Veterinary Specialists – Jobs in New York

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We got a new job details in Atlantic Coast New York Veterinary Specialists & they are Hiring Candidates for Veterinary Receptionist- Full-Time

Job Details
Company Name :
Atlantic Coast New York Veterinary Specialists
Company Location :
Farmingdale, NY 11735
Job Position :
Veterinary Receptionist- Full-Time
Job Category :
Jobs in New York

Job Description :
A client service representative must have a highly developed sense of integrity and commitment to client satisfaction. You must strive to demonstrate a passion for excellence with respect to treating and caring for clients. This position reflects the first impression of every hospital client. In this role you must be professional, friendly, courteous and capable of handling challenging situations with ease. You are the goodwill ambassador for the hospital and will coordinate and represent all facets of the client care experience. We are looking for a Full-time Client Service Representative to provide outstanding customer service to our clients. Looking for an applicant that has a flexible schedule and available to work nights and weekends.
Knowledge, Skills, Talents & Abilities:
· Excellent time management skills
· Professional appearance and mannerism
· Ability to work under challenging conditions
· Strong decision making and analytical abilities
· Ability to multi-task
· Self-motivated
· Positive, pleasant, patient and friendly attitude
· Excellent communication skills, oral and written
· Ability to handle money accurately and honestly
· Ability to prioritize
· Effectively manage large volumes of incoming telephone calls
· Has “thick skin” and is able to handle complaints and unpleasant clients.
· Strong detail orientation and communication/listening skills
· Possess a strong work ethic and team player mentality
· Must be reliable
Duties and Responsibilities:
· Prepare records and consent forms
· Answer phones
· Organize and distribute faxes and mail accordingly
· Assist clients fill out registration forms
· Send out thank you and sympathy cards
· Admit patients
· Perform client check-in/out
· Schedule appointments and procedures
· Confirm patient appointments and procedures
· Scan documents into correct patient charts
· Fax/print & send documents
· Fully navigate DVMAX
· Listen and respond to client’s needs and concerns
· Receive, document and resolve customer complaints.
· Provide information about hospital services
· Process invoice payments, deposits, and refunds
· Daily balance of payments and transactions
· Daily closeout of terminals and DVMAX
· Efficiently take messages
· Notify doctors & technicians of patient arrival
· Maintain and purge medical records
· Handle miscellaneous correspondence
· Maintain up-to-date magazine selections in waiting area
· Maintain coffee machine & water station in waiting area
· Ensure the waiting area is clean and organized at all times
· Willingness to cover shifts, work a flexible schedule, work holiday shifts and occasional overtime when needed
Job Type: Full-time
Pay: $16.00 – $19.00 per hour

Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance


8 hour shift
Night shift
Weekend availability

Work Location: One location

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